Privacy Policy


The Friendly North Inn respects your privacy, and is committed to protecting the privacy, confidentiality and security of the personal information you provide to us or that we collect about you when you use our website, when you contact our reservations, or when you interact with us. We are aware of our responsibilities to protect your personal data and to keep it secure.

You will be asked to consent to the terms of this Privacy Policy when making a reservation, corresponding with us via the Site or otherwise where required.

Types of Personal Data We Collect 

Information you provide to us:

  • your full name and contact information, passport and visa information;
  • your credit card, mobile payment and other payment details;
  • any information necessary to fulfill special requests (for example, leisure, travel and guest preferences);
  • your reviews, feedback and opinions about our hotels and services;
  • any other personal data you choose to provide to us.

How We Use Your Personal Data 

We may use your personal data for the purposes set out below.

  • process, confirm, provide and charge for hotel arrangements and restaurant reservations and our goods and services, and in person check in and check out;
  • fulfill contractual obligations to you, anyone involved in the process of making your travel arrangements (e.g. travel agents, group travel organizers and your employer) and vendors (e.g. credit card companies, airline operators and other loyalty programmes);
  • provide you with access to the content on our Site, and respond to your inquiries and requests for information and services.

Disclosures of Your Personal Data 

We may share your personal data:  

  • between and among Charan Jeath Singh Group of Companies and a limited number of our affiliates as are relevant for the above purposes and to facilitate the operation of our business, but we shall only do so on a need to know basis;
  • with third-party payment processors, payment service providers, IT and marketing support service providers, vendors and service providers who need access to such information to carry out work or provide services on our behalf or who help us to provide the Site to you;
  • with anyone involved in the process of making your travel arrangements (e.g. travel agents, group travel organizers and your employer)
  • with any law enforcement, courts, Government or regulatory bodies (in whatever jurisdiction), or otherwise in response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law, regulation, court order or legal process;
  • with our advisors, which includes our accountants, auditors, lawyers, other professional advisors and business contacts for the purpose of assisting us to better manage, support or develop our business and comply with our legal and regulatory obligations.

Third Party Sites 

The Site may contain links to other websites, apps, content, services or resources on the internet which are operated by third parties. If you access other websites, apps, content, services or resources using the links provided, please be aware they may have their own privacy policy, and we do not accept any responsibility or liability for these policies or for any personal data which may be collected through these sites. Please check these policies before you submit any personal information to these sites.

Changes to the Privacy Policy 

We may modify this Privacy Policy from time to time. Any changes to this Privacy Policy will be posted to the Site so that you are always informed of the way we collect and use your personal data, and we encourage you to review this Privacy Policy whenever you access the Site or otherwise interact with us to stay informed about our information practices and the ways you can help protect your privacy. Updated versions of this Privacy Policy will include the date of the revision at the end of this Privacy Policy so that you are able to check when the Privacy Policy was last amended. Any changes to this Privacy Policy will become effective upon posting of the revised Privacy Policy on the Site.

Last updated: 23rd October, 2019